Subject: New Reply Received - Voucher
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 13:44:47 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Voucher  Ticket comment <div style="direction: rtl">متى يتم توفير مقاسي 36 من هذا المعب</div>
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<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjg3Njk3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.boKhMHR8P283Nmy4wx054hWfATeRXOOvaSf6KoxNhW4" data-id="2044016876974"><br>
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<br><div dir="rtl">‫أُرسلت من الـ iPhone‬</div>
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<br><blockquote>‫في 08‏/04‏/2023 الساعة 5:20 م، كتب/كتبت ‏Centrepoint ‏&lt;[email-masked]&gt;:‬<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5954604</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5954604<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr">Hi Omaima ,<br><br>Thank you for reaching out to shoemart.<br><br>We would like to inform you that we have processed the refund of amount 26.85 AED as a refund voucher which you can use it on your next purchase with us. The voucher code you need to apply in promo code section at checkout is 100-77YH-53L2-MYWW-NL. *Terms and conditions apply<br><br>* Terms and conditions:<br>1. This voucher code is valid till  06.05.2023.<br>2. Voucher is only valid on <a href="http://www.shoemart.com" rel="noreferrer">www.shoemart.com</a><br>3. The voucher code can only be used once, on a single transaction – per head/credit card/registration.<br> <br> Feel free to reach out to us if you need any further assistance.</div>
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<div dir="ltr"><div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, " dir="ltr">shoemart</span>Support Team.</div></div>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5954604