Subject: New Reply Received - Wrong items in order 9422625825
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 14:39:14 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Wrong items in order 9422625825  Ticket comment <div dir="ltr">
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<div style="" dir="ltr">I didn’t receive refund yet? Items were picke<span>d up last Saturday?</span>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, April 1, 2023 5:23:22 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Wrong items in order 9422625825
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5944249</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5944249<br>
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لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>
إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr">Hi Um Aisha,<br>
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 Thank you for reaching out to Centrepoint .<br>
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We apologize for the inconvenience caused.<br>
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We would like to inform you return request already created and item will be collected with in 3-5 working days. <br>
Tracking number: ​RP032923003545<br>
Tracking link:<a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;utm_source=" rel="noreferrer">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;utm_source=</a><br>
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Feel free to get in touch with us for further assistance.<br>
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Thank You,<br style="box-sizing:border-box">
<span dir="ltr" style="color:rgb(0,0,0)">Centrepoint </span>Support Team.</div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044016820768'>Image.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5944249