Subject: Ticket Assigned - Conversation with السلام عليكم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 00:14:05 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with السلام عليكم السلام عليكم                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  السلام عليكم Bot:  Hi السلام عليكم, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424791737 Bot:    Your order status is Verifying payment     We'll let you know when it is confirmed.    You can easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi السلام عليكم, what do you need help with? Customer:  ? Returns Process Bot:   Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0568043041            04:06 AM, 07th Apr                     السلام عليكم                    Hello Dear,           04:06 AM, 07th Apr                     السلام عليكم                    I was trying to complete my order using Tabby but it failed           04:07 AM, 07th Apr                   Mohammed                   Good evening Dear Customer, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           04:07 AM, 07th Apr                     السلام عليكم                    I want to reorder using my credit card           04:07 AM, 07th Apr                     السلام عليكم                    But the code CP50 is not working now           04:07 AM, 07th Apr                   Mohammed                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           04:07 AM, 07th Apr                     السلام عليكم                    I just want you now to cancel the previous order and allow me to use the code again           04:08 AM, 07th Apr                   Mohammed                   Please wait for 1 hour as your order under Verifying payment.           04:08 AM, 07th Apr                     السلام عليكم                    Will it be cancelled after 1 hour?           04:09 AM, 07th Apr                     السلام عليكم                    Will I be able to use the code CP50 after that           04:09 AM, 07th Apr                     السلام عليكم                    ??           04:11 AM, 07th Apr                   Mohammed                   If the code not working after that we will provide you voucher for the same amount.           04:11 AM, 07th Apr                     السلام عليكم                    Ok           04:12 AM, 07th Apr                     السلام عليكم                    Thanks           04:12 AM, 07th Apr                     السلام عليكم                    I will wait and check if not working I will back to you           04:12 AM, 07th Apr                     السلام عليكم                    Thanks for your time           04:12 AM, 07th Apr                   Mohammed                   Is there anything else may I assist you?           04:13 AM, 07th Apr                     السلام عليكم                    Thanks           04:13 AM, 07th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.           04:13 AM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6006680