Subject: Ticket Assigned - Conversation with Melina Bhujel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 00:41:34 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Melina Bhujel Melina Bhujel                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Melina bhujel, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Melina bhujel, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I got delivery today afternoon but 2items shampoo and aloe gel cleanser was not delivered so when can I get this 2items. Order number is 9423926218 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9423926218 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0588790482            04:30 AM, 05th Apr                     Melina Bhujel                             04:30 AM, 05th Apr                     Melina Bhujel                    These are the two items I didn’t get           04:30 AM, 05th Apr                   Mohammed                   Good morning Melina, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           04:33 AM, 05th Apr                   Mohammed                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           04:36 AM, 05th Apr                   Mohammed                   Is there anything else may I assist you?           04:36 AM, 05th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.           04:41 AM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5992657