Subject: New Reply Received - Online order 1721953659
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 07:32:50 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Online order 1721953659  Ticket comment <div dir="auto">Hello<div dir="auto"><br></div>
<div dir="auto">Any update about my inquiry?</div>
<div dir="auto">Still my order status is shown as processing in the app and return option is not there.</div>
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<div dir="auto">Else shall I return the two items to the nearest center point branch(Ruwi Branch)</div>
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<div dir="auto">Thanks</div>
<div dir="auto">Gnei Zeenath </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 30 Mar 2023, 11:47 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Gnei,</div>
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<div dir="ltr">Thank you for reaching out to Centrepoint and giving us the opportunity to help you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused to you.<br><br>We have forwarded your query to update the order status to the concerned team and will be in touch with you asap to assist you in resolving this concern. Kindly confirm us the item name that you would like to return.</div>
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<div dir="ltr">Once the order status gets updated we will update you via email.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>​Thank You,</div>
<div dir="ltr">Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5949350