Subject: Ticket Assigned - Conversation with Fatema
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 17:23:38 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fatema Fatema                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  fatema Bot:  Hi fatema, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7823737046 Bot:    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097338388244            09:06 PM, 02nd Apr                   Mohammed                   Good evening Fatema, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           09:19 PM, 02nd Apr                   Mohammed                   Please note that the order will be ready for collection at 03-04-2023           09:19 PM, 02nd Apr                   Mohammed                   Is there anything else may I assist you?           09:19 PM, 02nd Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.           09:23 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5972555