Subject: New Reply Received - Conversation with Saman
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 16:31:44 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Conversation with Saman  Ticket comment <div>
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<div>Hi. Street 34b. Villa 1. Al twar 1. Next to ghalib Hussain Grocery</div>
<div dir="ltr">0504247696</div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, April 2, 2023 8:22:09 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Conversation with Saman
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5944085</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5944085<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr">Hi Saman,<br>
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Thank you for contacting Max.<br>
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We sincerely apologize for any inconvenience caused to you.<br>
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Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city).<br>
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Feel free to get in touch with us for further assistance.<br>
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Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0)">Max </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5944085