Subject: New Reply Received - As
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 05:39:53 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  As  Ticket comment <div>Thanks for reply </div>
<div>But the delivery didn’t call me and I have taken with customer service she assured the shipment in the way finally I received massage at 10.30 the delivery guy not able to deliver the shipment.<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 2 Apr 2023, at 3:17 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Abdelkader,<br><br>Thank you for getting in touch with Max.<br><br>We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception. <br><br>Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is 96590986419.<br><br>We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days. <br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr"><div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box' dir="ltr">Max </span>Support Team.</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5965537