Subject: Ticket Assigned - Conversation with Jawad Syed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 00:43:10 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jawad Syed Jawad Syed                    Hi           04:24 AM, 31st Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:24 AM, 31st Mar                   Centrepoint UAE whatsapp bot                    Hello Jawad Syed , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:24 AM, 31st Mar                     Jawad Syed                    3           04:25 AM, 31st Mar                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            04:25 AM, 31st Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:25 AM, 31st Mar                     Jawad Syed                    2           04:25 AM, 31st Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:25 AM, 31st Mar                     Jawad Syed                    1           04:25 AM, 31st Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:25 AM, 31st Mar                     Jawad Syed                    [email-masked]           04:25 AM, 31st Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:25 AM, 31st Mar                   Mohammed                   Good evening Jawad, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           04:38 AM, 31st Mar                     Jawad Syed                    Status of refund of AED 34.00 for order 9419456727 is on its way & will be credited in 5-7 business days.           04:39 AM, 31st Mar                   Mohammed                   We are facing technical issue we request you to allow us some time.           04:39 AM, 31st Mar                     Jawad Syed                    Why it is taking too much time           04:40 AM, 31st Mar                   Mohammed                   Please contact us after 1 hour.           04:40 AM, 31st Mar                   Mohammed                   Is there anything else may I assist you?           04:40 AM, 31st Mar                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.           04:42 AM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5955441