Subject: Ticket Assigned - Conversation with Soumya Saji
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 23:09:56 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Soumya Saji Soumya Saji                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi soumya saji, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I got the order delivered,  still now points not delivered. Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  4722521089 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0328230004939     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:04 AM, 31th Mar                   Mohammed                   Good evening Soumya, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           03:04 AM, 31th Mar                   Mohammed                   With reference to order number 4722521089,we have checked and we would like to inform you that our courier team contacted on and delivered the order on 28/03/2023.           03:06 AM, 31th Mar                   Mohammed                   Is there anything else may I assist you?           03:06 AM, 31th Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           03:09 AM, 31th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5955282