Subject: Ticket Assigned - Conversation with Nardeen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 16:42:30 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nardeen Nardeen                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  nardeen Bot:  Hi nardeen, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0567422110            08:25 PM, 29th Mar                   Mohammed                   Good evening Nardeen, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           08:28 PM, 29th Mar                     Nardeen                    Hello           08:28 PM, 29th Mar                     Nardeen                    I want to return this order           08:28 PM, 29th Mar                     Nardeen                             08:29 PM, 29th Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:36 PM, 29th Mar                   Mohammed                   Return request created.           08:38 PM, 29th Mar                   Mohammed                   Is there anything else may I assist you?           08:38 PM, 29th Mar                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.           08:41 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5946239