Subject: Ticket Assigned - Conversation with Hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 21:58:16 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hello, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:46 AM, 29th Mar                     Hello                    Ok           01:47 AM, 29th Mar                   Mohammed                   Good evening Dear Customer, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           01:49 AM, 29th Mar                   Mohammed                   Could you please share your order number so that I can assist you further?           01:49 AM, 29th Mar                     Hello                    Hello i received my orders yesterday i want to return one pair of shoes           01:49 AM, 29th Mar                     Hello                    I ordered 2 pairs same brand and same style i want to return the black color           01:51 AM, 29th Mar                     Hello                    Same size but the black is loose           01:51 AM, 29th Mar                   Mohammed                   Could you please share your order number so that I can assist you further?           01:52 AM, 29th Mar                     Hello                    I paid by cash can i just visit any store to return it and change with another style           01:52 AM, 29th Mar                     Hello                    order 9421925622           01:53 AM, 29th Mar                   Mohammed                   Yes you can visit the store and return the item.           01:54 AM, 29th Mar                   Mohammed                   Is there anything else may I assist you?           01:54 AM, 29th Mar                     Hello                    I just wanna know where are your stores in abu dhabi           01:55 AM, 29th Mar                   Mohammed                   https://www.landmarkgroup.com/in/en/stores           01:55 AM, 29th Mar                   Mohammed                   Is there anything else may I assist you?           01:55 AM, 29th Mar                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.           01:57 AM, 29th Mar                     Hello                    Nothing else thank you           01:58 AM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5942143