Subject: Ticket Assigned - Conversation with ?
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 17:15:33 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    السلام عليكم           09:03 PM, 28th Mar                   Mohammed                   ،مساء الخير عزيزنا العميل،شكرًا على تواصلك معنا . اسمي محمد ،وسأكون سعيدًا بمساعدت           09:03 PM, 28th Mar                     ?                    لدي منتج اريد استبداله           09:03 PM, 28th Mar                     ?                             09:05 PM, 28th Mar                     ?                    هذا رقم الشحنه           09:05 PM, 28th Mar                     ?                    والمنتج سبب الاستبدال كبير جدا           09:06 PM, 28th Mar                     ?                    اريد استبداله بمقاس صغير رقم 28           09:06 PM, 28th Mar                     ?                    وثانيا لدي قطعه تم الغاءها ولم يتم ارجاء المبلغ           09:07 PM, 28th Mar                     ?                    مدفوعه بالفيزا           09:07 PM, 28th Mar                   Mohammed                   In the meantime, an exchange is not available at www.max.com. You can return online purchases through the below three channels:  - You can let us know the name of the items and the order number, we will arrange for a return.  · You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.  · You can now drop off your return to any max store across the Kuwait.  Here’s what you need to do.  · Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any max store in the Kuwait.  · Hand over your return: An authorized staff member will take your package and hand you an acknowledgment receipt. Please keep this safe.  · Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.  Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           09:12 PM, 28th Mar                   Mohammed                   Is there anything else may I assist you?           09:12 PM, 28th Mar                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Max.           09:15 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5940444