Subject: Ticket Assigned - Conversation with Akshay Das
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 17:10:19 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Akshay Das Akshay Das                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  akshay das Bot:  Hi akshay das, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422669831 Bot:    Your order status is Verifying payment     We'll let you know when it is confirmed.    You can easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509606414            08:58 PM, 28th Mar                     Akshay Das                    Ok           08:59 PM, 28th Mar                   Mohammed                   Good evening Akshay, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           09:01 PM, 28th Mar                     Akshay Das                    Hai           09:01 PM, 28th Mar                     Akshay Das                    Can u please check the order as the payment already done still its not updating in the system           09:02 PM, 28th Mar                   Mohammed                   Please note that the payment under process we request you to allow us sometime.           09:05 PM, 28th Mar                   Mohammed                   Is there anything else may I assist you?           09:05 PM, 28th Mar                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.           09:09 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5940396