Subject: Ticket Assigned - Conversation with Ghanimah Hussain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 23:59:43 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ghanimah Hussain Ghanimah Hussain                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  ghanimah hussain Bot:  Hi ghanimah hussain, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0096597792993            03:51 AM, 23nd Mar                   Mohammed                   Good evening Ghanimah, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           03:52 AM, 23nd Mar                     Ghanimah Hussain                    Hello           03:52 AM, 23nd Mar                     Ghanimah Hussain                    The money has been taken from me twice           03:52 AM, 23nd Mar                     Ghanimah Hussain                    I just ordered           03:52 AM, 23nd Mar                     Ghanimah Hussain                    Order no. 8421494855           03:53 AM, 23nd Mar                   Mohammed                   We are sorry to inform you that we are facing a technical issue and we request to contact us after 1 hour.           03:55 AM, 23nd Mar                   Mohammed                   Is there anything else may I assist you?           03:56 AM, 23nd Mar                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.           03:59 AM, 23nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5912244