Subject: New Reply Received - Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 05:32:24 +0000 (UTC)

Hi Mohammed Murshed,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div class="ydp2cca5080yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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<div>Hi</div>
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<div>Order delivery date was 15/03/2023 but it was collected by me on 19/03/23  after my various call  and email it was avaliable for collection.</div>
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<div>It should not be happened  with any customer atleast if you are doing delay in collection the customer  should get information from your side.</div>
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<div class="ydp2cca5080signature"><div style="font-family:Helvetica, Arial, sans-serif;font-size:16px">Thanks &amp; Regards,<div><br></div>
<div>Asif Rahim</div>
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<div dir="ltr">MOB: 98448596</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tuesday, March 21, 2023 at 08:20:57 PM GMT+4, Landmark Group &lt;[email-masked]&gt; wrote:
                
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5853879</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5853879<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr">Hi Jemcopat,<br><br>Thank you for reaching out to Centrepoint.</div>
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<br>We sincerely apologize for any inconvenience caused to you.<br><br>With reference to order number 1718744474,we have checked and we would like to inform you that the order collected on 19/03/2023.<br><br>Feel free to get in touch with us for further assistance.<br><br>
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<div style="margin-top:0px" dir="ltr">Thank You,<br><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont," dir="ltr">Centrepoint </span>Support Team.</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5853879