Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 08:19:02 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Returns  Ticket comment <div>Kindly see the attached picture of the trolley bag.</div>
<div><br></div>
<div>
<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTIyNDQzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2628m_6c0DADak3ufbhAm8zO0zRzjFUEEhB6JgAG1rQ" data-id="2044015224435"><br><br><div dir="ltr">My son has used the bag for one day.</div>
<div dir="ltr">Kindly do the needful.</div>
<div dir="ltr"><br></div>
<div dir="ltr"><br></div>
<div dir="ltr">Thank you &amp; Kind Regards </div>
<div dir="ltr"><br></div>
<div dir="ltr">Manisha Chettri </div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 20 Mar 2023, at 11:22 AM, Landmark Group &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5847203</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mohammed Murshed : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Manisha,<br><br>Thank you for reaching out to Centrepoint.<br><br>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Thank You,<br>Centrepoint Support Team.</div></div></div>
<div></div>
<br>

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5847203