Subject: Re: [#5838495] - Returns
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 11:47:43 +0000

Hi Mohammed Murshed,  Taken back the item and we will process refund.     Regards.  Abdul Hakeem     
                           
                            On
                            Mon, 13 Mar at  1:52 PM
                            ,  Homecentre <[email-masked]>  wrote:

 Hi Mohammed Murshed,  We are waiting for approval. 
 ​ 
 Regards, 
 Abdul Hakeem  

 
                           
                            On
                            Mon, 13 Mar at 12:48 PM
                            ,  Mohammed Murshed <[email-masked]>  wrote:
                              
 Hi Team, 
   
 Problem Statement: WWD DAMAGED & WRONG ITEM 
 Order Date : Feb 17, 2023 
 Order ID: 8415146502 
 Tracking ID: 20322368415146502 
 Item ID: 162151856 
 Assistance Required: Damaged Item received 
 Issue Description: Customer emailed us informing that he/she received the item on  2/26/23 but the item which they received is wrong color and damaged, customer also provided us the picture of damaged item. 
 Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 
   
 Regards, 
 Bahashwan