Subject: New Reply Received - Returns
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 08:29:15 +0000 (UTC)

Hi Mohammed Murshed,  The customer has responded to the ticket.  Returns  Ticket comment <div>
<div dir="auto">Dear Home center Support Team,</div>
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<div dir="auto">Issue is not yet resolved,  still same, nothing happened after that. Still i am waiting.<br>
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<div dir="auto">With the reference to my previous email on 7 march <span style='font-size:1rem;color:rgb(49,49,49);font-family:-apple-system,"Helvetica Neue";word-spacing:1px'>delivery team came with another replacement with same lighter shade &amp; color of sofa was not same. Its like old sofa faded color. Please see the attached pictures. Refund my money i can not tolerate any more. I am exhausted now.</span>
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<div dir="auto"><span style='font-size:1rem;color:rgb(49,49,49);font-family:-apple-system,"Helvetica Neue";word-spacing:1px'><br></span></div>
<div dir="auto"><span style='font-size:1rem;color:rgb(49,49,49);font-family:-apple-system,"Helvetica Neue";word-spacing:1px'>How long this email &amp; customer care communication will go on.</span></div>
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<div dir="auto" style='font-size:1rem;color:rgb(49,49,49);font-family:-apple-system,"Helvetica Neue";word-spacing:1px'>Immediate action is highly appreciated.</div>
<div dir="auto" style='font-size:1rem;color:rgb(49,49,49);font-family:-apple-system,"Helvetica Neue";word-spacing:1px'><br></div>
<div dir="auto" style='font-size:1rem;color:rgb(49,49,49);font-family:-apple-system,"Helvetica Neue";word-spacing:1px'>Thanks </div>
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<div dir="auto">Altamash Qutub </div>
<div dir="auto">Mangaf, Kuwait </div>
<div dir="auto">Mobile: +965 98540753</div>
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<br><div dir="auto"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDQ0OTE0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.20gkxBuBU_OULGjm90qqPw4IHrnlw-Vyak55VT4ALXY" data-id="2044014449146" style="width:562px;max-width:100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 12 Mar 2023 at 2:45 AM Homecentre &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr"> Hi Altamash,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for getting in touch with Homecentre.<br> <br>We are sorry for the inconvenience this has caused. <br> <br>Could you confirm with us if the issue resolved or not.<br><br>Feel free to get in touch with us for further assistance. <br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Home Centre </span>Support Team.</div>
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-- <br><div dir="ltr" class="gmail_signature">Altamash Qutub </div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5755994