Subject: New Reply Received - Warranty claim for order no. 9408115898
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 02:28:59 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Warranty claim for order no. 9408115898  Ticket comment <div dir="auto">Hi,  <div dir="auto"><br></div>
<div dir="auto">I have still not received any reply from your side. What kind of customer service is this?? </div>
<div dir="auto"><br></div>
<div dir="auto">How long does it takefor you guys to provide a solution?? If you can not replace the item atleast return it back to me. </div>
<div dir="auto"><br></div>
<div dir="auto">This is highly unprofessional on your part. </div>
<div dir="auto"><br></div>
<div dir="auto">Kindly provide a solution.</div>
<div dir="auto"><br></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 2 Mar 2023, 15:48 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div>Hi Deepika,</div></div>
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<div dir="ltr">Thank you for contacting Centrepoint,</div>
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<div dir="ltr"> We apologize for the inconvenience caused.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We offer our deepest apologies for the experience you had, and we would like to let you know that this is not the experience we would like our customers to have with us and that we strive to develop our services in order to have the best shopping experience with us next time.</div>
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<div>We really appreciate your patience please note we have escalated the case to the higher authority to follow up with the concerned team directly allow us some time please to resolve the case.</div>
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<div>Feel free to contact us if you need further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box' dir="ltr">Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5664210