Subject: New Reply Received - escalation qual
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 07:20:01 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  escalation  qual  Ticket comment <div class="ydpb6fb0bb1yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>Hi,</div>
<div>Very unprofessional reply form a chain like centerpoint !  She wear it twice only &amp; that happen because of a bad quality with normal grace at school, she was not hiking!</div>
<div>However, iam reporting this to Dubai consumer rights &amp; also spreading a word to my family and friends about the quality &amp; how you handle it. </div>
<div>I should listen to my friends’s advice to add 20 dhs and get branded shoe not from your store.</div>
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<div>Marian </div>
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<div>On Wednesday, 8 March 2023 at 01:34:19 GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr"><div dir="ltr">Hi Marian,<br><br>Thank you for contacting Centrepoint .<br><br> We sincerely apologize for any inconvenience caused to you.<br><br>Please note that the images show that some pointed item pierced the shoe and we will not be able to assist in case of misuse of the item. Apologize to the cx.<br>Feel free to get in touch with us for further assistance.<br><br>
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<div style="margin-top:0px" dir="ltr">Thank You,<br><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, Noto Sans, sans-serif, Apple Color Emoji, Segoe UI Emoji, Segoe UI Symbol, Noto Color Emoji;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important" dir="ltr">Centrepoint </span>Support Team.</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5802118