Subject: New Reply Received - Fwd: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 15:59:31 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Fwd: Your products are on the way  Ticket comment <div>good day</div>
<div><br></div>i returned the wrong item to store already.<div>please close the case.<br><br><div dir="ltr">ABDULRIDHA</div>
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<div>On Mar 6, 2023, at 18:20, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5789402</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5789402<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr">Hi Fadawi,<br><br>Thank you for contacting Babyshop.</div>
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<div dir="ltr"> We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that we have processed the refund of amount 8.2 BHD as a refund voucher which you can use it on your next purchase with us. The voucher code you need to apply in promo code section at checkout is 78174114450456189213. Terms and conditions apply<br>1. This voucher code is valid till 6 Months<br>2. Voucher is only valid on <a href="https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshop.com%2F&amp;data=05%7C01%7C%7C0026389b0b5a4729de0a08db1e564c5e%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638137128236356787%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=CRsKrTVKXfgcmtllmh80lFZHc34fU5UInr7M7u%2BHzXk%3D&amp;reserved=0" rel="noreferrer">www.babyshop.com</a><br>3. The voucher code can only be used once, on a single transaction – per head/credit card/registration.<br> <br> Feel free to reach out to us if you need any further assistance.<br><br>
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<div dir="ltr"><div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Centrepoint </span>Support Team.</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5789402