Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 11:42:18 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div>You told me i canselled my order and make another order thats why i already make a order yestrday a new order even a coupon i didnt use it but its okay and what do you mean refund <br><br>
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<div>On Monday, 6 March 2023, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5785186</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5785186<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr">Hi Jheg,<br><br>Thank you for contacting Max .<br><br> We sincerely apologize for any inconvenience caused to you.<br><br>Please note that you place the order 8417332028  without using the coupon and you are requesting for order where the coupon  used that is why we ask you to reject the order and place a new order using the coupon.</div>
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<div dir="ltr">Your order number 8417332028   shipped and you can track the order using </div>
<div dir="ltr">Tracking nuber:FC0304230004011</div>
<div dir="ltr">Tracking link:<a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;utm_source=" rel="noreferrer" target="_blank">https://www.fareye.co/<wbr>track.html?com_code=lmg&amp;pm_Id=<wbr>493&amp;thex=ffffff&amp;track_page_<wbr>version=V2&amp;utm_source=</wbr></wbr></wbr></a>
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<br>Feel free to get in touch with us for further assistance.<br><br>Thank You,<br>Max Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5785186