Subject: Note Added - [#5716819] Conversation with Maitha ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 07:31:59 +0000 (UTC)

Hi ,    Pearl Rodrigues added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5716819    Subject:  Conversation with Maitha ?   Requester: Hind Al Dhaheri    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Please look into the below order availability and confirm to customer.</div>
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<div class="MsoNormal" style="background:white"><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0in'>Regards,</span></div>
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<b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0in'> </span></b><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0in'>Pearl
 Rodrigues</span></b><b><span style="font-size:10.0pt;color:black"></span></b>
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<span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0in'></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0in'>Retail
 Operations Coordinator</span>
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<span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0in'>Mobile: +971 50 10 45347</span><span style="font-size:9.0pt;color:black"></span>
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<div class="MsoNormal" style="background:white"><span style="color:black"><img width="170" height="55" style="width:1.7708in;height:.5763in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzgzMjY3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.G7XXyr5O0IRZw9PTSzN8XKVDnvo0hBnZZahNqKApRGE" data-id="2044013832676" alt="Graphical user interface, text, application

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<div>From: Faraz Lohani &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, March 2, 2023 11:50 AM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Charissa MariePastor &lt;[email-masked]&gt;; Varun Sharma &lt;[email-masked]&gt;; Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;; Pearl Rodrigues &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5716819] - Conversation with Maitha ?</div>
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<div class="MsoNormal">Hi <a id="OWAAMF08A477DA0874F58A01AF17E8AC401D1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jainul Ameer Mohammed Hussain</span></a>
<a id="OWAAM35DB3471FE994D1F8C9DF106A6D604BB" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Pearl Rodrigues</span></a>,</div>
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<div class="MsoNormal">Can you please assist and investigate the matter to see if the order is available at the store physically and not received before we raise it to the IT for the cancellation:</div>
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<div class="MsoNormal">Order No : <span class="csorderlabelvalue">9414384800</span>
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<div class="MsoNormal">Thankyou,</div>
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<div class="MsoNormal">Faraz Lohani</div>
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<div class="MsoNormal">Escalations &amp; Vendor Management</div>
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<div class="MsoNormal">Landmark Digital</div>
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<b>From:</b> Faraz Lohani <br>
<b>Sent:</b> Sunday, February 26, 2023 5:22 PM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Charissa MariePastor &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5716819] - Conversation with Maitha ?</div>
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<div class="MsoNormal">Hi <a id="OWAAM836A01FCB7AF45179A716189E9FAB697" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Charissa MariePastor</span></a>,</div>
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<div class="MsoNormal">Please assist with the below ASAP.</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, February 23, 2023 1:30 AM<br>
<b>To:</b> Charissa MariePastor &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5716819] - Conversation with Maitha ?</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Hi Team,<br>
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Order Number: 9414384800<br>
Store Code: Splash21008<br>
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Order placed on Feb 12, 2023 and the order status is still showing Ready to ship. Kindly confirm if the order is available at the store, if so, please contact customer on +971566333613<br>
and ask them to collect their order.<br>
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Thank you for your help!<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Tawfik.</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5716819:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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