Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 06:21:12 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="ltr">
<div dir="ltr">Hi Team,<br>I generated 2 return requests. <div>
<br><div>One request for <font color="#0000ff"><b>Order#9415402023</b></font> to return the below mentioned product with the request number 1003945956</div>
<div class="gmail-col-img" id="gmail-shopping-basket-product-co-img" style='box-sizing:border-box;width:150px;float:left;padding:0px 0px 0px 20px;min-height:auto;min-width:70%;color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:13px'><a id="gmail-shopping-basket-product-img-link" href="https://www.centrepointstores.com/ae/en/Women/Clothing/Modest-Wear/Dresses/SPLASH-Solid-Maxi-Tiered-Dress-with-Tie-Neck-and-Long-Sleeves/p/164150059" class="gmail-product-link" style="box-sizing:border-box;background-color:transparent;color:rgb(0,0,0);text-decoration-line:none;outline:none" rel="noreferrer"><img id="gmail-shopping-basket-product-img" src="https://media.centrepointstores.com/i/centrepoint/7103055-HQ121650-SP22160122_01-2100.jpg?fmt=auto&amp;%24quality-standard%24&amp;sm=c&amp;%24prodimg-d-order-summary%24" alt="Solid Maxi Tiered Dress with Tie Neck and Long Sleeves" style="box-sizing: border-box; border: 0px; vertical-align: middle; margin: 0px; width: 150px; display: block; max-width: 150px"></a></div>
<div class="gmail-col-descr" id="gmail-shopping-basket-product-descr" style='box-sizing:border-box;float:left;padding:0px 0px 0px 20px;width:433.422px;min-height:auto;min-width:70%;color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:13px'><div class="gmail-text-holder" id="gmail-shopping-basket-product-text-1" style="box-sizing:border-box;margin:0px;min-height:0px">
<span class="gmail-title" id="gmail-shopping-basket-product-01-name" style="box-sizing:border-box;font-weight:700;display:block;font-size:14px;line-height:1.25;margin:0px 0px 10px;text-overflow:ellipsis;max-width:90%;overflow:hidden;max-height:50px;padding:0px">Solid Maxi Tiered Dress with Tie Neck and Long Sleeves</span><div class="gmail-item-options" id="gmail-shopping-basket-product--options" style="box-sizing:border-box"><dl id="gmail-shopping-basket-product-options-list-1" style="box-sizing:border-box;margin:0px">
<dt id="gmail-shopping-basket-product-color-title-1" style="box-sizing:border-box;line-height:1.24;float:left;margin-bottom:2px;clear:left;color:rgb(114,129,141);margin-top:4px">Colour:</dt>
<dd id="gmail-shopping-basket-product-color-1" style="box-sizing:border-box;line-height:1.24;margin-left:4px;float:left;margin-bottom:2px;font-weight:700;margin-top:4px">Pink</dd>
<dt class="gmail-shopping-basket-product-item" id="gmail-shopping-basket-product-size-title-1" style="box-sizing:border-box;line-height:1.24;float:left;margin-bottom:2px;clear:left;color:rgb(114,129,141);margin-top:4px">Size:</dt>
<dd id="gmail-shopping-basket-product-size-1" style="box-sizing:border-box;line-height:1.24;margin-left:4px;float:left;margin-bottom:2px;font-weight:700;margin-top:4px">22</dd>
<dt id="gmail-shopping-basket-product-01-qty-title" class="gmail-int" style="box-sizing:border-box;line-height:1.24;float:left;margin-bottom:2px;clear:left;color:rgb(114,129,141);margin-top:4px">Qty:</dt>
<dd id="gmail-shopping-basket-product-01-qty" class="gmail-int" style="box-sizing:border-box;line-height:1.24;margin-left:4px;float:left;margin-bottom:2px;font-weight:700;margin-top:4px">1</dd>
<dd id="gmail-shopping-basket-product-01-qty" class="gmail-int" style="box-sizing:border-box;line-height:1.24;margin-left:4px;float:left;margin-bottom:2px;font-weight:700;margin-top:4px"><br></dd>
<dd id="gmail-shopping-basket-product-01-qty" class="gmail-int" style="box-sizing:border-box;line-height:1.24;margin-left:4px;float:left;margin-bottom:2px;font-weight:700;margin-top:4px"><br></dd>
<dd id="gmail-shopping-basket-product-01-qty" class="gmail-int" style="box-sizing:border-box;line-height:1.24;margin-left:4px;float:left;margin-bottom:2px;font-weight:700;margin-top:4px"><br></dd>
<dd id="gmail-shopping-basket-product-01-qty" class="gmail-int" style="box-sizing:border-box;line-height:1.24;margin-left:4px;float:left;margin-bottom:2px;font-weight:700;margin-top:4px"><br></dd>
<dd id="gmail-shopping-basket-product-01-qty" class="gmail-int" style="box-sizing:border-box;line-height:1.24;margin-left:4px;float:left;margin-bottom:2px;font-weight:700;margin-top:4px"><br></dd>
<dd id="gmail-shopping-basket-product-01-qty" class="gmail-int" style="box-sizing:border-box;line-height:1.24;margin-left:4px;float:left;margin-bottom:2px;font-weight:700;margin-top:4px"><br></dd>
<dd id="gmail-shopping-basket-product-01-qty" class="gmail-int" style="box-sizing:border-box;line-height:1.24;margin-left:4px;float:left;margin-bottom:2px;font-weight:700;margin-top:4px"><br></dd>
<dd id="gmail-shopping-basket-product-01-qty" class="gmail-int" style="box-sizing:border-box;line-height:1.24;margin-left:4px;float:left;margin-bottom:2px;font-weight:700;margin-top:4px"><br></dd>
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<div class="gmail-account-section-heading-block" style='box-sizing:border-box;color:rgb(166,166,166);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px'><br class="gmail-Apple-interchange-newline"></div>
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<div>and the second request for <font color="#ff9900"><b>Order#9416314421</b></font> to return the full order with request number 1003954968. <br><br>For these 2 orders the return request was initiated together and the delivery guy took the items differently. When the return was for <font color="#0000ff"><b>order number 9415402023,</b></font> he took the items of <font color="#ff9900"><b>Order#9416314421 </b></font>and when the return was for <font color="#ff9900"><b>Order#9416314421</b></font>, the delivery guy took the <font color="#0000ff"><b>order 9415402023</b></font>.<br><br>I informed this to the delivery guy and he said it is okay. Then I also called Centrepoint to sort this out, and they initiated a<span style="background-color:rgb(244,204,204)"> <b style="">complaint 5767521</b>.</span>
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<div>I have returned all the items and until now I have not received any refund. Please check and update me.</div>
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<div>Thanks,<br>Dursamin</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5793902