Subject: Ticket Assigned - Conversation with Sana Alkindi
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 00:13:58 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sana Alkindi Sana Alkindi                    Hello           03:56 AM, 06th Mar                   Mohammed                   Good morning Sana, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           03:59 AM, 06th Mar                     Sana Alkindi                    I would like to change my refund choice           04:00 AM, 06th Mar                     Sana Alkindi                    For order number           04:00 AM, 06th Mar                     Sana Alkindi                             04:00 AM, 06th Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:01 AM, 06th Mar                     Sana Alkindi                    I want my refund direct in my account           04:01 AM, 06th Mar                     Sana Alkindi                    Bank*           04:01 AM, 06th Mar                     Sana Alkindi                    Sure           04:01 AM, 06th Mar                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           04:05 AM, 06th Mar                     Sana Alkindi                    No problem           04:05 AM, 06th Mar                     Sana Alkindi                    So what’s next?           04:05 AM, 06th Mar                   Mohammed                   We have forwarded your query to the concerned team to create a new return request with changing refund method and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           04:06 AM, 06th Mar                   Mohammed                   Is there anything else may I assist you?           04:06 AM, 06th Mar                     Sana Alkindi                    I already got the message           04:07 AM, 06th Mar                     Sana Alkindi                    About the cancellation           04:08 AM, 06th Mar                     Sana Alkindi                    So how much time will this take?           04:08 AM, 06th Mar                   Mohammed                   With in 5 minute.           04:08 AM, 06th Mar                   Mohammed                   Is there anything else may I assist you?           04:10 AM, 06th Mar                     Sana Alkindi                    No thank you for now           04:10 AM, 06th Mar                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with max.           04:13 AM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5797033