Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 18:24:42 +0000 (UTC)

Hi Mohammed Murshed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dear Landmark, </div>
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<div dir="auto">Yesterday they picked after 6.30 pm</div>
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<div dir="auto">Thanks </div>
<div dir="auto">Saira</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 5 Mar 2023 at 10:19 PM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5789382</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Mohammed Murshed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Saira,<br><br>Thank you for contacting Splash .<br><br> We sincerely apologize for any inconvenience caused to you.<br><br>With reference to order number 9417375713,we have checked and we would like to inform you that our courier team contacted and delivered the order on 04/03/2023.</div>
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<div dir="ltr">With reference to order number 9416962147,we would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span dir="ltr">Splash </span>Support Team.</div>
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</blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">Regards:<div><b><font>Dr. Saira Fathima Hameed</font></b></div>
<div><b><font>BHMS, Certified Professional Medical Coder,</font></b></div>
<div><b><font>Phone :  00971504829334(UAE)</font></b></div>
<div><b><font>             +919048361386(IND)</font></b></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5789382