Subject: New Reply Received - Return of wrong item delivered
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 08:39:23 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Return of wrong item delivered  Ticket comment <div dir="ltr">Hii,<div><br></div>
<div>Thank you for your email.</div>
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<div>The item has been collected by your team and it is confirmed through SMS that is received to you. </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Mar 3, 2023 at 10:24 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5779549</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohammed Murshed : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr"><div dir="ltr">Hi Sudheer,<br><br>Thank you for reaching out to Centrepoint.<br><br>We apologize for the inconvenience caused.<br><br>We would like to inform you return request already created and item will be collected with in 3-5 working days. <br>Tracking number: ​RP030223003638<br>Tracking link:<a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;utm_source=" rel="noreferrer" target="_blank">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;utm_source=</a><br><br>Feel free to get in touch with us for further assistance.<br><br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span dir="ltr">Centrepoint </span>Support Team.</div></div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
<div><strong><font color="#cc33cc">Thanks &amp; Best Regards,</font></strong></div>
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<strong><font color="#cc33cc"></font></strong> </div>
<div><strong><font color="#cc33cc">Sudheer Usman</font></strong></div>
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<strong><font color="#cc33cc"></font></strong> </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5779549