Subject: Ticket Assigned - Conversation with Nadia Sheikh
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 22:19:57 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nadia Sheikh Nadia Sheikh                    Hi           01:51 AM, 28th Feb                     Nadia Sheikh                    Hello           01:52 AM, 28th Feb                     Nadia Sheikh                    Hello           01:54 AM, 28th Feb                   Mohammed                   Good evening Nadia, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           02:00 AM, 28th Feb                     Nadia Sheikh                    Good evening           02:00 AM, 28th Feb                     Nadia Sheikh                    I have placed order payment is done           02:01 AM, 28th Feb                   Mohammed                   We are sorry for late reply.            02:01 AM, 28th Feb                     Nadia Sheikh                    1st confirmed and now thy send me this sms again           02:02 AM, 28th Feb                     Nadia Sheikh                    Can I know the reason           02:02 AM, 28th Feb                     Nadia Sheikh                    I'm waiting for u r answer plz           02:03 AM, 28th Feb                     Nadia Sheikh                    Hello Mr mohammed           02:04 AM, 28th Feb                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:09 AM, 28th Feb                   Mohammed                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number:8416665501 was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 8416665503.           02:13 AM, 28th Feb                   Mohammed                   Is there anything else may I assist you?           02:13 AM, 28th Feb                     Nadia Sheikh                    That's it .thank u so much           02:14 AM, 28th Feb                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Max.           02:19 AM, 28th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5765011