Subject: New Reply Received - Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 12:42:10 +0000 (UTC)

Hi Mohammed Murshed,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div class="ydp13f05b34yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div dir="ltr">Team,</div>
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<div dir="ltr">A gentle reminder</div>
<div dir="ltr">It is now two weeks and still matter is unresolved.</div>
<div dir="ltr">Kindly advise.<br>
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<div dir="ltr">Regards,</div>
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<div dir="ltr">SIMON, D. </div>
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<div>On Wednesday, February 22, 2023 at 08:07:43 AM GMT+4, Simon Devaraj &lt;[email-masked]&gt; wrote:
                
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        <div dir="ltr">Hello Support Team,</div>
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<div dir="ltr">It is now more than 10 days since I reported the quality issue and provided you the copy of the purchase invoice and photo of the shoes, highlighting where it has given way.</div>
<div dir="ltr">I am still waiting for a resolution to the issue from you. </div>
<div dir="ltr">Can you please look into this and conclude it for me asap?  Thanks.</div>
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<div dir="ltr">Regards,</div>
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<div dir="ltr">SIMON, D.</div>
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                    On Sunday, February 19, 2023 at 01:08:25 PM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
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<div dir="ltr">Hi S​imon,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused.<br><br>We have forwarded your query to the store team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience!<div id="ydpdbd7202dyiv7651583857ydp2692187eyiv9872299414yqtfd08136" class="ydpdbd7202dyiv7651583857ydp2692187eyiv9872299414yqt1929291010">
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<div dir="ltr" style="margin-top:0px">Thank You,<br><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Centrepoint </span>Support Team.</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5701354