Subject: Ticket Assigned - Conversation with Neven Samy
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 26 Feb 2023 22:44:31 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Neven Samy Neven Samy                    Hi           02:31 AM, 27th Feb                   Mohammed                   Good morning Neven, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           02:32 AM, 27th Feb                   Mohammed                   Good evening, Neven,Thank you for contacting Max. I'm Tawfik. I will be happy to help you.           02:32 AM, 27th Feb                   Mohammed                   Hi Neven, I'm not getting a response from you. Are we still connected?           02:34 AM, 27th Feb                     Neven Samy                    I had a refund money on the application           02:36 AM, 27th Feb                     Neven Samy                             02:36 AM, 27th Feb                     Neven Samy                    And didn't transfer the money until now to the card           02:37 AM, 27th Feb                     Neven Samy                             02:37 AM, 27th Feb                   Mohammed                   We would like to inform you that we have processed the refund of amount AED44 on 21/02/2023 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           02:38 AM, 27th Feb                   Mohammed                   Is there anything else may I assist you?           02:39 AM, 27th Feb                     Neven Samy                    No thanks           02:39 AM, 27th Feb                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Max.           02:43 AM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5759860