Subject: Ticket Assigned - Conversation with US
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Feb 2023 21:49:06 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with US US                    Hello dear team           01:38 AM, 26th Feb                     US                             01:39 AM, 26th Feb                     US                             01:39 AM, 26th Feb                     US                             01:39 AM, 26th Feb                   Mohammed                   Good evening Dear Customer, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           01:40 AM, 26th Feb                     US                    See this           01:40 AM, 26th Feb                     US                    Today i am very disappoint from your side Sir           01:40 AM, 26th Feb                     US                    Dear team i am very disappoinment from your side i your reagular customer but today i am very  really bad disappointment deom Your side i recived this order 12 today
  25 i send you email  this sleeper today i take out to wear  but i was shocked totally this is kharban this is not good kindly replace it  and kindly suggest me can i go from my nearest outlet to chnge this becaus this is very bad from your side. My name Urooj mob no 0568047299           01:40 AM, 26th Feb                     US                    I just drop you msg and send the email to concern dept Maxp           01:41 AM, 26th Feb                   Mohammed                   We are sorry to hear that you received damage item. Kindly note we do not have online exchange option available at this time.           01:43 AM, 26th Feb                   Mohammed                   We would like to inform you that we have processed the refund for the item of amount 	36 AED in your my credit wallet .You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed t
 o checkout Step 5 - Select the my credit as a payment option           01:43 AM, 26th Feb                   Mohammed                   Is there anything else may I assist you?           01:45 AM, 26th Feb                     US                    Thankyou p           01:46 AM, 26th Feb                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Max.           01:48 AM, 26th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5755417