Subject: Ticket Assigned - Conversation with Reina Francisco
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 24 Feb 2023 19:08:50 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Reina Francisco Reina Francisco                    hi. just want to check regarding return.           10:52 PM, 24th Feb                   Mohammed                   Good evening Reina, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           10:54 PM, 24th Feb                     Reina Francisco                    whats ur policy for returns and exchange           10:56 PM, 24th Feb                   Mohammed                   Could you please share your order number so that I can assist you further?           10:58 PM, 24th Feb                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           11:01 PM, 24th Feb                     Reina Francisco                    wait           11:01 PM, 24th Feb                     Reina Francisco                             11:02
  PM, 24th Feb                   Mohammed                   Do you purchase the item from store?           11:03 PM, 24th Feb                     Reina Francisco                    yes. just today.           11:03 PM, 24th Feb                   Mohammed                   You can visit the store and return the items.           11:04 PM, 24th Feb                     Reina Francisco                    how many days?           11:04 PM, 24th Feb                     Reina Francisco                    even for lingerie? but its not open.           11:04 PM, 24th Feb                   Mohammed                   You can return the item with in 14 days from date purchase.           11:06 PM, 24th Feb                   Mohammed                   Is there anything else may I assist you?           11:06 PM, 24th Feb                     Reina Francisco                    thats all           11:07 PM, 24th Feb                   Mohammed                   It was a pleasure to assist you. Thank you 
 for shopping with Max.           11:08 PM, 24th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5751384