Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 12:37:07 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Today only I received the refund credited in my account.. </div>
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<div dir="auto">Thank you &#128522; </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 19 Feb 2023 at 9:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5724182</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammed Murshed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Olive,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that we have processed the refund of amount AED 48.00 on 20/01/2023 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div dir="ltr">Please note that the refund process to card which end with ****2804.If you still did not receive the refund we request you to raise objection in your bank as the refund process from our side. <br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team.</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Thanks and Regards, <br> <br>Olive Ruiz</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5724182