Subject: New Reply Received - Fw: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 19:16:41 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Fw: Your products are on the way  Ticket comment <div class="ydp8cf1a357yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div dir="ltr">Hello</div>
<div dir="ltr">I mentioned in my inittial email 2 items that should be returned. See below. Also, I did not recieve 2 pieces of cleaning pads, just one.</div>
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<img title="Inline image" alt="Inline image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjM3ODkyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yNaIwJX5DUsYlHxihB8I6UATfmtFwCEUZaIp4Z3FRGg" data-id="2044012378922" class="yahoo-inline-image" style="max-width: 800px; width: 100%" data-id="&lt;[email-masked]&gt;"><br><span></span><br>
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<img title="Inline image" alt="Inline image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjM3ODkyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Zq226oWEx-495fAeRtJqUwW91HBxKJg-wfrw_GrXy88" data-id="2044012378923" class="yahoo-inline-image" style="max-width: 800px; width: 100%" data-id="&lt;[email-masked]&gt;"><br><span></span><img title="Inline image" alt="Inline image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjM3ODkyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RjGm718tBQyw6MoocsWtUpQDoY1kXmwOS4LqjELOdnI" data-id="2044012378924" class="yahoo-inline-image" style="max-width: 800px; width: 100%" data-id="&lt;[email-masked]&gt;"><br><span></span><br>
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<div dir="ltr">Regards</div>
        
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, February 17, 2023 at 09:22:31 PM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5720008</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5720008<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr" style="margin-top:0px">Hi Kristina,</div>
<div dir="ltr">Thank you for reaching out to us.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>Could you confirm with us if you want to return all the items (Juniors Solid Pants with Drawstring Closure and Pocket).<br><br>Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr" style="margin-top:0px">Thank You,<div id="yiv6326685514yqtfd45049" class="yiv6326685514yqt7330504592">
<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Centrepoint </span>
</div>Support Team.</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5720008