Subject: New Reply Received - Stained mugs. Need to return
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 12 Feb 2023 09:49:53 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Stained mugs. Need to return  Ticket comment <div dir="auto">Please note, <div dir="auto"><br></div>
<div dir="auto">I had bought 8 pieces of the mugs. </div>
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<div dir="auto">4 of them are fine and could clean the stains with some hard washing. </div>
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<div dir="auto">So i can keep them </div>
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<div dir="auto">The remaining 4 , which had larger stains are the ones to be returned.</div>
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<div dir="auto">So, as i had mentioned in my email, i need to return 4 out of the 8. </div>
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<div dir="auto">Regards</div>
<div dir="auto">Sona</div>
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<div>On Sun, 12 Feb 2023, 12:22 am Homecentre, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sona,</div>
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<br>Thank you for reaching out us.</div>
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<div dir="ltr">We are truly sorry to hear that you have received a damage item than the one you originally ordered from our website. We will surely help you out with this.<br><br>We would like to inform you that return request created and item will be collected with in 3-5 working days. <br>Tracking number: RP0212230100056<br>Tracking link:<a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;utm_source=" rel="noreferrer" target="_blank">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;utm_source=</a><br><br>Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box' dir="ltr">Home Centre </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5697971