Subject: Ticket Assigned - Conversation with Amaal Alshatti
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 20:40:34 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amaal Alshatti Amaal Alshatti                    Hello           12:34 AM, 12th Feb                     Amaal Alshatti                    This is my order number           12:34 AM, 12th Feb                     Amaal Alshatti                    I got wrog item           12:34 AM, 12th Feb                     Amaal Alshatti                    Wrong           12:34 AM, 12th Feb                     Amaal Alshatti                    It supposed to be this pyjama , but another piece is arrived           12:35 AM, 12th Feb                   Mohammed                   Hi Amaal, Thank you for contacting us. My name is Mohammed, I will be happy to assist you.           12:35 AM, 12th Feb                     Amaal Alshatti                    I got this instead           12:35 AM, 12th Feb                   Mohammed                   We are truly sorry to hear that 
 you have received a different item than the one you originally ordered from our website. We will surely help you out with this.           12:36 AM, 12th Feb                   Mohammed                   We would like to inform you that we have processed the refund of amount KWD 1.98  on 12/02/2023 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           12:38 AM, 12th Feb                   Mohammed                   And 0.4891 KWD o your credit account in the application.           12:39 AM, 12th Feb                   Mohammed                   Is there anything else may I assist you?           12:39 AM, 12th Feb                     Amaal Alshatti                    Okay           12:39 AM, 12th Feb                     Amaal Alshatti                    Thanks           12:39 AM, 12th Feb                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.           12:40 AM, 12th
  Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5698072