Subject: Ticket Assigned - Conversation with Abdullah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 19:10:27 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdullah Abdullah                    Hi           11:03 PM, 11th Feb                   Mohammed                   Hi Abdullah, Thank you for contacting Centrepoint .My name is Mohammed, I will be happy to assist you.           11:03 PM, 11th Feb                     Abdullah                             11:05 PM, 11th Feb                     Abdullah                             11:05 PM, 11th Feb                     Abdullah                    The amount was deducted from my account but it didn't go through           11:05 PM, 11th Feb                     Abdullah                    I paid using shukran giftcard and paypal           11:05 PM, 11th Feb                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:06 PM, 11th Feb                   Mohammed                   W
 e'd like to confirm you that order 9414296682 has not been placed successfully as the payment from your credit card used has been unsuccessful.   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.  Do place a new order again with us so we will be able to confirm & deliver it you.            11:07 PM, 11th Feb                     Abdullah                    Oh so it's going back to my card OK I will place a new order thank yoy           11:07 PM, 11th Feb                     Abdullah                    You           11:07 PM, 11th Feb                   Mohammed                   Is there anything else may I assist you?           11:09 PM, 11th Feb                     Abdullah                    No it's fine thanks          
  11:09 PM, 11th Feb                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           11:09 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5697893