Subject: Ticket Assigned - Conversation with Manika
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 23:35:42 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Manika Manika                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  manika Bot:  Hi manika, what do you need help with? Customer:  ? Returns Process Bot:   Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-22297467 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0564868399            03:23 AM, 09th Feb                     Manika                    I need to cancel my return request- pls let me know the procedure           03:25 AM, 09th Feb                   Mohammed                   Hi Manika, Good morning, Thank you for contacting Babyshop .My name is Mohammed, I will be happy to assist you.           03:28 AM, 09th Feb                   Mohammed                   Please confirm if you are contacting regarding the following order number:9412297723           03:29 AM, 09th Feb                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           03:33 AM, 09th Feb                   Mohammed                   Hi , I have not received a response from you still, please confirm if we are still connected?           03:33 AM, 09th Feb                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:35 AM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5686223