Subject: Ticket Assigned - Conversation with Saba
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 03:18:44 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saba Saba                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  saba Bot:  Hi saba, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971563938773            07:09 AM, 08th Feb                   hamza                   Hi Saba, Good morning, Thank you for contacting centrepoint. My name is Hamza, I will be happy to help you.           07:11 AM, 08th Feb                   hamza                   Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city).           07:12 AM, 08th Feb                   hamza                   Hi, I'm not getting a response from you. Are we still connected?           07:16 AM, 08th Feb                   hamza                   Hi, I have not received a response from you still, please confirm if we are still connected?           07:16 AM, 08th Feb                   hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:18 AM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5681903