Subject: Ticket Assigned - Conversation with Mishi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Feb 2023 15:10:09 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mishi Mishi                    Helo there?           06:53 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:53 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:53 PM, 06th Feb                     Mishi                    1           06:53 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Hello Mishi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:53 PM, 06th Feb                     Mishi                    1           06:53 PM, 06th Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:53 PM, 06th Feb                     Mishi                    9413371338           06:54 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020523001208    You can also easily track your order from My Account > Order History.             06:54 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:54 PM, 06th Feb                     Mishi                    2           06:54 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:54 PM, 06th Feb                     Mishi                    1           06:54 PM, 06th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:54 PM, 06th Feb                     Mishi                    [email-masked]           06:55 PM, 06th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:55 PM, 06th Feb                     Mishi                    Thank you           06:55 PM, 06th Feb                   Mohamed                   Hi Mishi, Good Evening, Thank you for contacting Centrepoint. My name is Mohamed, I will be happy to assist you.           06:57 PM, 06th Feb                     Mishi                    Yes good evening           06:57 PM, 06th Feb                     Mishi                    Am waiting from 2 days for the parcel to deliver           06:57 PM, 06th Feb                     Mishi                    After 7 i got the massage that we unable to deliver the parcel will delvry soon           06:58 PM, 06th Feb                     Mishi                    Today is 2 day but i didnt received the parcel           06:59 PM, 06th Feb                   Mohamed                   I do apologise for that .This is not the issue we want our customer to have.           07:02 PM, 06th Feb                   Mohamed                   As i have checked the order is still with the courier team out for delivery.           07:02 PM, 06th Feb                   Mohamed                   We would like to inform you that the delivery time is until 10:00 pm, and we will do the necessary to deliver the order to you as soon as possible           07:02 PM, 06th Feb                     Mishi                    Yes thank you so muxh           07:02 PM, 06th Feb                     Mishi                    Will wait           07:02 PM, 06th Feb                   Mohamed                   Is there is any thing else i can help you with?           07:03 PM, 06th Feb                     Mishi                    No thank you soo muxh           07:03 PM, 06th Feb                   Mohamed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint. Have a wonderful day.           07:06 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5675671