Subject: Ticket Assigned - Conversation with T ❤️ F
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Feb 2023 00:59:24 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with T ❤️ F T ❤️ F                    Hello Good Morning           04:46 AM, 04th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:46 AM, 04th Feb                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:46 AM, 04th Feb                     T ❤️ F                    1           04:46 AM, 04th Feb                   Centrepoint UAE whatsapp bot                    Hello T ❤️ F , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:46 AM, 04th Feb                     T ❤️ F                    1           04:46 AM, 04th Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:46 AM, 04th Feb                     T ❤️ F                    9413259220           04:47 AM, 04th Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             04:47 AM, 04th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:47 AM, 04th Feb                     T ❤️ F                    2           04:48 AM, 04th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:48 AM, 04th Feb                     T ❤️ F                    1           04:48 AM, 04th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:48 AM, 04th Feb                     T ❤️ F                    [email-masked]           04:48 AM, 04th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:48 AM, 04th Feb                   Mohammed                   Hi Dear Customer, Good morning, Thank you for contacting Centrepoint .My name is Mohammed, I will be happy to assist you.           04:49 AM, 04th Feb                     T ❤️ F                    Hello Good Morning           04:49 AM, 04th Feb                   Mohammed                   Please note that order number placed successfully and will be delivered on 05-02-2023           04:50 AM, 04th Feb                     T ❤️ F                    About my order , i wanted to know if it’s possible that it is delivered today 4-2-23           04:50 AM, 04th Feb                     T ❤️ F                    Or can i collect it from MCC branch myself           04:51 AM, 04th Feb                   Mohammed                   We are sorry as the order need to be shipped that will take time.           04:51 AM, 04th Feb                     T ❤️ F                    Im flying tonight so will not be able to receive parcel on 05-02           04:51 AM, 04th Feb                     T ❤️ F                    Can i collect it today from MCC branch ??           04:51 AM, 04th Feb                   Mohammed                   You order placed as home delivery not click and collect order.           04:52 AM, 04th Feb                     T ❤️ F                    Yes , but can i change it now ??           04:52 AM, 04th Feb                     T ❤️ F                    And collect it myself?           04:52 AM, 04th Feb                   Mohammed                   No you can not change the order delivery mode once the order placed.           04:53 AM, 04th Feb                     T ❤️ F                    Theb can i cancel order and get a refund ??           04:54 AM, 04th Feb                   Mohammed                   Order under process please contact us after 1 hour to cancel the order.           04:55 AM, 04th Feb                     T ❤️ F                    Where should i contact ??           04:56 AM, 04th Feb                   Mohammed                   In this channel           04:56 AM, 04th Feb                   Mohammed                   Is there anything else may I assist you?           04:58 AM, 04th Feb                     T ❤️ F                    No thank you           04:58 AM, 04th Feb                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:58 AM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5664486