Subject: New Reply Received - Fwd: Request for Return
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 06:38:55 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Fwd: Request for Return  Ticket comment <div>Thanks for your reply, but the product page does not mention anywhere that the item cannot be returned. The item has not been used and all tags are intact. Please help me return this item.</div>
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<div>Thanks<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 3 Feb 2023, at 2:29 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Bharat,<br><br>We apologize for the inconvenience caused.<br><br>We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.<br><br>As per the policy, (Juniors Printed Sleepsuit with Zip Closure - Set of 5) products sold on our website and on our stores are non-returnable products. Hence, they can't be returned or exchanged.<br><br>Once these products have been used and unpacked from their original packaging, it is not possible for the store to resell it again to the customer. <br><br>Please refer to the below link for any further information on non-returnable items:<br><a href="https://helpae.babyshopstores.com/en/support/solutions/folders/44001186118#" rel="noreferrer">https://helpae.babyshopstores.com/en/support/solutions/folders/44001186118#</a>
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<br>We thank you for your understanding and cooperation.<br><br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Babyshop </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5660232