Subject: Ticket Assigned - Conversation with Hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 23:58:23 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  941281113 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9412811413 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0503398519            03:52 AM, 03nd Feb                   Mohammed                   Hi Dear Customer, Good morning, Thank you for contacting Centrepoint .My name is Mohammed, I will be happy to assist you.           03:53 AM, 03nd Feb                   Mohammed                   Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is 971503398519  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           03:55 AM, 03nd Feb                   Mohammed                   Is there anything else may I assist you?           03:55 AM, 03nd Feb                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.           03:58 AM, 03nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5661350