Subject: Ticket Assigned - Conversation with Arifa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 17:52:42 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Arifa Arifa                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  arifa Bot:  Hi arifa, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412857867 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020123001384     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0569224601            09:13 PM, 02nd Feb                     Arifa                    Ok           09:13 PM, 02nd Feb                   Mohammed                   Hi Arifa, Thank you for contacting Centrepoint .My name is Mohammed, I will be happy to assist you.           09:29 PM, 02nd Feb                     Arifa                    Hi           09:35 PM, 02nd Feb                     Arifa                    I haven't received my order yet which was supposed to be delivered yesterday           09:36 PM, 02nd Feb                   Mohammed                   Sorry for late reply.           09:45 PM, 02nd Feb                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:45 PM, 02nd Feb                   Mohammed                   Please note that the order out for delivery today.           09:49 PM, 02nd Feb                   Mohammed                   Is there anything else may I assist you?           09:49 PM, 02nd Feb                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           09:52 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5660694