Subject: Ticket Assigned - Conversation with Shafeek
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 00:16:12 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shafeek Shafeek                    Hai           03:57 AM, 02st Feb                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:57 AM, 02st Feb                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:57 AM, 02st Feb                     Shafeek                    1           03:57 AM, 02st Feb                   MAX UAE whatsapp bot                    Hello Shafeek , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:57 AM, 02st Feb                     Shafeek                    I need make sign up           03:57 AM, 02st Feb                   MAX UAE whatsapp bot                    Hi Shafeek , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:57 AM, 02st Feb                     Shafeek                    5           03:57 AM, 02st Feb                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:57 AM, 02st Feb                     Shafeek                    I forget my user name and pass word           03:58 AM, 02st Feb                   Mohammed                   Hi Shafeek, Good morning, Thank you for contacting Max. My name is Mohammed, I will be happy to assist you.           04:00 AM, 02nd Feb                     Shafeek                    Ok           04:00 AM, 02nd Feb                   Mohammed                   We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window. 2. Enter your registered email address (in small letters). 3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received. 4. Click on the password reset link and change your password. 5. You can login now with your new password           04:00 AM, 02nd Feb                   Mohammed                   Is there anything else may I assist you?           04:00 AM, 02nd Feb                     Shafeek                    Wait           04:01 AM, 02nd Feb                     Shafeek                    I tell you later           04:01 AM, 02nd Feb                     Shafeek                    Halo           04:02 AM, 02nd Feb                   Mohammed                   Yes please           04:03 AM, 02nd Feb                     Shafeek                    I make forget password           04:03 AM, 02nd Feb                     Shafeek                    And i put my e-mail           04:04 AM, 02nd Feb                     Shafeek                    But email not coming in rg the inbox           04:04 AM, 02nd Feb                   Mohammed                   2. Enter your registered email address (in small letters).           04:06 AM, 02nd Feb                     Shafeek                    Ok           04:06 AM, 02nd Feb                   Mohammed                   Is it working now?           04:08 AM, 02nd Feb                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           04:10 AM, 02nd Feb                     Shafeek                    I will make           04:11 AM, 02nd Feb                     Shafeek                    But           04:11 AM, 02nd Feb                     Shafeek                    ??4           04:11 AM, 02nd Feb                     Shafeek                    Now working           04:12 AM, 02nd Feb                     Shafeek                    Thanks           04:12 AM, 02nd Feb                     Shafeek                    ?           04:12 AM, 02nd Feb                     Shafeek                    Good           04:12 AM, 02nd Feb                   Mohammed                   Is there anything else may I assist you?           04:13 AM, 02nd Feb                     Shafeek                    No           04:13 AM, 02nd Feb                     Shafeek                    Thanks           04:13 AM, 02nd Feb                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Max.           04:15 AM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5656522