Subject: Ticket Assigned - Conversation with Sabiha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 22:50:33 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sabiha Sabiha                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  sabiha Bot:  Hi sabiha, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I want to know if there is any discount on first order? Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  I want to know if there is any discount on first order? Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi sabiha, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97336505387            02:26 AM, 30th Jan                     Sabiha                    Okay           02:27 AM, 30th Jan                   Mohammed                   Hi Sabiha, Thank you for contacting Centrepoint .My name is Mohammed, I will be happy to assist you.           02:28 AM, 30th Jan                     Sabiha                    Hi           02:28 AM, 30th Jan                     Sabiha                    I want to know if there is any discount on first order?           02:28 AM, 30th Jan                     Sabiha                    Any code or anything for that?           02:28 AM, 30th Jan                     Sabiha                    ?           02:32 AM, 30th Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:33 AM, 30th Jan                   Mohammed                   You already placed on May 22, 2022.           02:34 AM, 30th Jan                   Mohammed                   As there is only voucher code for first order.           02:34 AM, 30th Jan                   Mohammed                   Is there anything else may I assist you?           02:34 AM, 30th Jan                     Sabiha                    But i have placed that for max           02:35 AM, 30th Jan                     Sabiha                    I want to know for center point           02:35 AM, 30th Jan                   Mohammed                   We are sorry we do not have any voucher code now as all our offer available in the website.           02:41 AM, 30th Jan                   Mohammed                   Is there anything else may I assist you?           02:45 AM, 30th Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.           02:49 AM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5641718