Subject: Ticket Assigned - Conversation with Tazmin?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 22:58:58 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tazmin? Tazmin?                    Hi I tried to place an order and I got a message saying it wasn't successful but the money went off my account!           02:52 AM, 29th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:52 AM, 29th Jan                   Centrepoint UAE whatsapp bot                    Hello Tazmin? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:52 AM, 29th Jan                     Tazmin?                    1           02:52 AM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:52 AM, 29th Jan                     Tazmin?                    9412421052           02:52 AM, 29th Jan                   Centrepoint UAE whatsapp bot                    Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery    If you wish to cancel your order, please flow below link.               02:52 AM, 29th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:52 AM, 29th Jan                     Tazmin?                    2           02:53 AM, 29th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:53 AM, 29th Jan                     Tazmin?                    1           02:53 AM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:53 AM, 29th Jan                     Tazmin?                    [email-masked]           02:53 AM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:53 AM, 29th Jan                   Mohammed                   Hi Tazmin, Good morning, Thank you for contacting Centrepoint .My name is Mohammed, I will be happy to assist you.           02:54 AM, 29th Jan                     Tazmin?                    Hi I tried to place an order and I got a message saying it wasn't successful but the money went off my account!           02:54 AM, 29th Jan                   Mohammed                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number:9412421052 was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 9412421056.           02:55 AM, 29th Jan                   Mohammed                   Order confirmed 9412421056.           02:55 AM, 29th Jan                   Mohammed                   Is there anything else may I assist you?           02:55 AM, 29th Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.           02:58 AM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5637537