Subject: Ticket Assigned - Conversation with Diane Limbo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 22:26:54 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Diane Limbo Diane Limbo                    How to cancel pending payment           02:16 AM, 29th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:16 AM, 29th Jan                   Centrepoint UAE whatsapp bot                    Hello Diane Limbo , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:16 AM, 29th Jan                     Diane Limbo                    2           02:16 AM, 29th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            02:16 AM, 29th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:16 AM, 29th Jan                     Diane Limbo                    2           02:17 AM, 29th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:17 AM, 29th Jan                     Diane Limbo                    1           02:17 AM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:17 AM, 29th Jan                     Diane Limbo                    dianelimbo0608&gmail.com           02:17 AM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:17 AM, 29th Jan                     Diane Limbo                    [email-masked]           02:17 AM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:17 AM, 29th Jan                   Mohammed                   Hi Diane, Thank you for contacting Centrepoint .My name is Mohammed, I will be happy to assist you.           02:18 AM, 29th Jan                     Diane Limbo                    Hi goodmorning , I would like to request to cancel my 2 pending payments for my account           02:19 AM, 29th Jan                     Diane Limbo                             02:19 AM, 29th Jan                   Mohammed                   Order number 9412435418 placed successfully.           02:19 AM, 29th Jan                   Mohammed                   Remaining order did not placed successfully.           02:20 AM, 29th Jan                     Diane Limbo                    It is my first time to order here in online I didnt know that the firsdt was successfully order so I retry 2times           02:20 AM, 29th Jan                   Mohammed                   You can consider that as cancel orders .           02:20 AM, 29th Jan                     Diane Limbo                    Yeah can you delete it the unsucceful order?           02:20 AM, 29th Jan                     Diane Limbo                    Ahh okay it will not affect the first order?           02:20 AM, 29th Jan                     Diane Limbo                    Or it will not be process?           02:20 AM, 29th Jan                   Mohammed                   It will not be processed and will not effect placed order.           02:21 AM, 29th Jan                   Mohammed                   Is there anything else may I assist you?           02:21 AM, 29th Jan                     Diane Limbo                    Ahh good to know ,thank you, may I ask what time probably the delivery tommorow?           02:22 AM, 29th Jan                   Mohammed                   it will be deliver on 30-01-2023           02:23 AM, 29th Jan                   Mohammed                   Is there anything else may I assist you?           02:23 AM, 29th Jan                     Diane Limbo                    Is there a exact time ?           02:23 AM, 29th Jan                   Mohammed                   We are sorry we can not mention specific timer for delivery.           02:25 AM, 29th Jan                     Diane Limbo                    Okay thank you ?           02:26 AM, 29th Jan                   Mohammed                   Our courier team will contact you before delivering the order and you can inform them for your free time ti receive the order.           02:26 AM, 29th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           02:26 AM, 29th Jan                     Diane Limbo                    Good to know, thank you again           02:26 AM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5637506