Subject: Ticket Assigned - Conversation with Hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 21:40:51 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  471242136 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  471242136 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi hello, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Centrepoint Stores store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/qa/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  009746292690            01:21 AM, 29th Jan                     Hello                    0097466292690           01:21 AM, 29th Jan                     Hello                    4712427136 is my order no           01:22 AM, 29th Jan                   Mohammed                   Hi Dear Customer, Thank you for contacting  centrepoint.My name is Mohammed, I will be happy to assist you.           01:22 AM, 29th Jan                     Hello                    HI MOhammed           01:22 AM, 29th Jan                     Hello                    4712427136           01:22 AM, 29th Jan                     Hello                    i did not process the payment for this order. psl advise how to process this order           01:22 AM, 29th Jan                   Mohammed                   Please note that the order will be cancelled automatically we request you to place a new order.           01:23 AM, 29th Jan                   Mohammed                   Is there anything else may I assist you?           01:24 AM, 29th Jan                     Hello                    still my product is not showing in list           01:24 AM, 29th Jan                     Hello                    since it was lst product           01:24 AM, 29th Jan                     Hello                    also advise my if i collect from store. for any reason if i would like to return the product will it be possible to give back to store? and they will refund my money same time?           01:26 AM, 29th Jan                     Hello                    Start Again           01:26 AM, 29th Jan                     Hello                    Hi           01:27 AM, 29th Jan                     Hello                    Start Again           01:27 AM, 29th Jan                     Hello                    HEllo           01:27 AM, 29th Jan                   Mohammed                   Yes you can return the item to store and get refund to original  payment method.           01:28 AM, 29th Jan                   Mohammed                   Is there anything else may I assist you?           01:29 AM, 29th Jan                     Hello                    Hi           01:29 AM, 29th Jan                     Hello                    when item will be showing again, now showing no stock but my previous order not placed           01:29 AM, 29th Jan                     Hello                    Start Again           01:31 AM, 29th Jan                   Mohammed                   ​You can enter the e-mail on the product page in the "Notify me" field in order to be notified when the product is available in stock.           01:31 AM, 29th Jan                     Hello                    when item will be showing again, now showing no stock but my previous order not placed           01:31 AM, 29th Jan                     Hello                    but my previous order when will be cancelled           01:31 AM, 29th Jan                     Hello                    so the product will be showing again           01:31 AM, 29th Jan                     Hello                    Start Again           01:33 AM, 29th Jan                     Hello                    but my previous order when will be cancelled           01:33 AM, 29th Jan                     Hello                    Start Again           01:34 AM, 29th Jan                     Hello                    ??           01:34 AM, 29th Jan                   Mohammed                   Your previous order did not placed successfully.           01:36 AM, 29th Jan                     Hello                    yes, pls cancel it so i will order again           01:36 AM, 29th Jan                   Mohammed                   It will be update with in 1 hour and we request your to wait.           01:36 AM, 29th Jan                     Hello                    okay, thanks           01:37 AM, 29th Jan                   Mohammed                   We can not cancel the order due to wrong the order place in wrong way.           01:37 AM, 29th Jan                   Mohammed                   Order under payment vitrifaction one the system get the payment not place order will be cancel.           01:38 AM, 29th Jan                   Mohammed                   Is there anything else may I assist you?           01:38 AM, 29th Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.           01:40 AM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5637465